How can we help?

Welcome to the Help Center!

Here you can find answers to frequently asked questions, gain easy access to our policies, and reach out directly for personalized assistance. We're here to help you find exactly what you need.

Scrubs Information

We offer a wide selection of scrubs and uniforms from top brands like White Cross, Landau, Grey’s Anatomy by Barco, Sketchers, Dickies, Cherokee. HeartSoul, Healing Hands, and more...but not FIGS. We are constantly evaluating manufacturers and stocking the most popular brands and styles.

Like most apparel, sizing and fit does vary across brands and even within brands across styles. The best way you can find you right fit is to try them on. If you're local, our expert team will help you find exactly what you're looking for and what fits you best! If you're ordering online, you can refer to our detailed sizing guides, which include measurements for each brand we carry to help you find the best fit.

Yes, each product comes with specific care instructions to ensure longevity and maintain the quality of the fabric. These are typically found on the product label. When available we also provide these details with each product on our website to ensure you make an informed decision before you purchase.

If you're unable to find a specific item, please contact us directly through our Contact Us page. We often have access to additional products not listed on our website and can help you find what you're looking for.

Items marked as 'Special Order' are not regularly stocked and require a longer lead time for delivery as they are ordered directly from the manufacturer. All 'Special Order' items are subject to the availability with the manufacturer. Please refer contact us for more information on expected lead times.

Culinary Information

We currently carry chef wear from Uncommon Threads and Premium Uniforms. We are constantly evaluating other manufacturers and stocking the most popular brands and styles.

Like most apparel, sizing and fit does vary across brands and even within brands across styles. Uncommon Threads chef wear run very large compared to other apparel brands.

The best way you can find you right fit is to try them on. If you're local, our expert team will help you find exactly what you're looking for and what fits you best!

If you're ordering online, you can refer to our detailed sizing guides, which include measurements for each brand we carry to help you find the best fit.

Like most apparel, sizing and fit does vary across brands and even within brands across styles. Thebestway you can find you right fit is to try them on. If you're local, our expert team will help you find exactly what you're looking for and what fits you best! If you're ordering online, you can refer to our detailed sizing guides, which include measurements for each brand we carry to help you find the best fit.

I'm looking for something specific but don't see it on your site. Can I still get it?

Items marked as 'Special Order' are not regularly stocked and require a longer lead time for delivery as they are ordered directly from the manufacturer. All 'Special Order' items are subject to the availability with the manufacturer. Please refer contact us for more information on expected lead times.

Ordering & Shipping

We accept various payment methods including major credit cards, Apple Pay, Google Pay, Shop Pay, PayPal, and debit.

Once your order is shipped, you’ll receive a tracking number via email. You can use this number to check the status of your delivery on our website.

Currently, we only ship within Canada and to the US. Please check back as we are looking to expand our shipping options in the future.

Returns & Exchanges

We accept returns within 30 days of purchase, provided the items are unworn, unwashed, and with all original tags attached. For the full policy, please visit our Refund Policy page.

To start a return or exchange, please visit our Returns Center to locate your order and begin the return process. .

To exchange an item, contact us directly so we can help you find the right replacement before initiating the return of the purchased item.

Special Offers & Promotions

You can enter your promo code at checkout in the field labeled “Promo Code”. Be sure to apply it before completing your purchase to receive your discount.

We regularly offer special promotions and discounts. Check our website’s homepage or sign up for our newsletter below to stay updated on the latest deals!

Articles

  • Why Don't We Sell FIGS? - The Uniform Store

    Why Don't We Sell FIGS? - The Uniform Store

    At The Uniform Store, we offer high-quality, affordable scrubs and uniforms for healthcare and hospitality professionals. While FIGS is a popular brand, we do not carry their products due to...

    Why Don't We Sell FIGS? - The Uniform Store

    At The Uniform Store, we offer high-quality, affordable scrubs and uniforms for healthcare and hospitality professionals. While FIGS is a popular brand, we do not carry their products due to...

  • Scrubs with Style: Hot Trends for Summer 2024

    Scrubs with Style: Hot Trends for Summer 2024

    Working in the medical field demands dedication, skill, and a whole lot of resilience. That goes for everyone from doctors and nurses to vets, hygienists, technicians and support staff. But...

    Scrubs with Style: Hot Trends for Summer 2024

    Working in the medical field demands dedication, skill, and a whole lot of resilience. That goes for everyone from doctors and nurses to vets, hygienists, technicians and support staff. But...

  • The Impact of Proper Uniform in Healthcare: More Than Just Clothing

    The Impact of Proper Uniform in Healthcare: Mor...

    The Significance of Your Healthcare Uniform Explore the deeper meaning behind healthcare attire in this insightful article. Discover how the right uniform goes beyond appearance, playing a key role in professionalism,...

    The Impact of Proper Uniform in Healthcare: Mor...

    The Significance of Your Healthcare Uniform Explore the deeper meaning behind healthcare attire in this insightful article. Discover how the right uniform goes beyond appearance, playing a key role in professionalism,...

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